Service
A clear, human voice on maternity experience, safety and learning.
Keynotes, panels, webinars, roundtables, policy contributions and independent strategic advice.
Speaking themes
- Patient experience as safety intelligence
- Why listening often fails — and how organisations can close the loop
- Birth trauma, support needs and what women seek after difficult care
- From birth conversation to organisational learning
- Family liaison, early resolution and rebuilding trust after harm
- Designing maternity services around experience, evidence and uncertainty
- What commercial customer-experience models miss in healthcare
- AI in patient experience: opportunity, risk and the importance of clinical context
- Connecting claims, incidents, complaints and family experience to prevent future harm
- Trauma-informed and restorative approaches to maternity improvement
Contribution formats
Keynotes & conference sessions
Evidence-rich presentations grounded in clinical practice, research and real organisational change.
Panels, webinars & roundtables
Specialist contribution where purpose, audience, role and expected preparation are clear.
Executive & Board briefings
Focused sessions to support a strategic decision, challenge assumptions or build shared understanding.
Policy & thought-leadership
Expert commentary, commissioned articles, consultation responses, evidence synthesis and working-group contribution.
Advisory boards
Independent clinical and patient-experience advice for organisations with a defined remit, appropriate governance and transparent terms.
Making an enquiry
Please include the purpose of the event or advisory work, the intended audience, proposed format, date, location, expected preparation and available fee. I don't use my professional networks to recruit audiences or contributors unless that's an explicitly agreed and appropriately resourced part of the commission.