Service
Make sense of complex experience. Produce evidence people can use.
Independent qualitative research, evaluation and mixed-source insight for maternity, patient experience, safety and health innovation.
What I bring
I'm a doctoral-level qualitative researcher with a PhD in midwifery and a first degree in social anthropology. My research explored women's experiences of online peer support after traumatic birth. Alongside academic research, I've applied qualitative and thematic analysis inside live NHS governance and improvement systems — where findings must be rigorous, timely and useful.
I'm particularly skilled at hearing what people are trying to communicate, finding patterns without losing meaning, and connecting individual accounts to the services and systems around them.
Research and evaluation services
Qualitative studies
Interview and focus-group design, data collection, hermeneutic and thematic analysis, synthesis and reporting.
Patient-experience insight
Analysis of complaints, PALS themes, narrative survey responses, birth conversation data and community insight.
Mixed-source synthesis
Triangulating experience, incident, operational, claims, review and research evidence into a fuller picture of risk and need.
Programme and service evaluation
Theory of change, process and outcome measures, data-collection plans, qualitative evaluation, learning reports and recommendations.
Evidence reviews and rapid synthesis
Focused review of research, policy, standards and practice to support product, pathway, strategy or content decisions.
Co-production and involvement design
Meaningful involvement of women, families, staff and community partners, with attention to power, accessibility and emotional safety.
Typical outputs
- Research or evaluation protocol
- Interview and focus-group materials
- Thematic analysis and insight report
- Executive briefing or Board paper
- Evidence map or rapid review
- Theory of change and outcomes framework
- Recommendations for product or service design
- Conference abstract, presentation or publication support
- Accessible summary for participants and communities
A note on AI-assisted analysis
AI can accelerate organisation, coding support and synthesis — but sensitive healthcare accounts need clear governance and expert interpretation. I can help you decide where AI adds value, where human review is essential, and how to protect context, confidentiality and meaning.